FAQ

Shopping online should feel easy and straightforward. Below are answers to some of the most common questions about ordering from Hattie B’s Boutique. For anything not covered here, please reach out—we’re always happy to help.

What products do you offer?

Hattie B’s Boutique specializes in stylish women’s hats designed to bring comfort, confidence, and effortless elegance to every outfit. Our collection includes woven straw hats, wide-brim styles, fedoras, crochet hats, and seasonal designs.

Where do you ship?

We currently ship throughout the United States. Whether you live in a major city or a small town, we’ll deliver your order directly to you.

Do you offer free shipping?

Yes. Every order includes free shipping with no minimum purchase requirement or hidden shipping fees.

How long does shipping take?

Orders are usually processed within 1–2 business days. After processing, delivery generally takes 5–10 business days, depending on your location. Tracking information will be emailed to you once your order has shipped.

What is your return policy?

We offer a 30-day return window beginning on the date your order is delivered. Items must be returned unused and in their original condition to qualify for a refund. We do not charge restocking fees.

How long does a refund take?

Once your return has been received and inspected, your refund will be processed within 7 business days. The funds will be returned to your original payment method, and you’ll receive an email confirmation when the refund is complete.

How can I contact customer support?

You can contact us through our Contact Us page or by emailing support@hattiebsboutiques.com. We aim to respond within 24 hours during business days and will be happy to assist you.

What sizes do you offer?

Sizing information is provided on each product page, as available. Because fit may vary between styles, we recommend reviewing the product details before ordering. Our support team can also help you choose the best fit.

Do you restock sold-out items?

Some styles are available in limited quantities, while popular designs may be restocked. Check the product page regularly or sign up for restock notifications when available.

Is it safe to shop on your website?

Yes. Our website uses secure, encrypted technology to help protect your personal and payment information. Your payment details are processed securely and are not stored by Hattie B’s Boutique.

Still have a question?

Please reach out to us anytime. We’re here to make your experience with Hattie B’s Boutique simple, enjoyable, and stress-free.