BILLING TERMS & CONDITIONS

BILLING TERMS & CONDITIONS

Last Updated: July 25, 2026

These Billing Terms & Conditions govern all purchases made through BGH Group LLC, doing business as Hattie B's Boutique ("Hattie B's Boutique," "we," "us," or "our").

By placing an order through our website, you agree to these Billing Terms & Conditions.

1. ACCEPTED PAYMENT METHODS

To provide a secure and convenient shopping experience, we accept the following payment methods:

Credit & Debit Cards

  • Visa
  • Mastercard
  • American Express
  • Discover (where available)

Digital Wallets

  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay (if available)

Other Payment Options

Additional payment methods may be displayed during checkout depending on your location and device.

All payments are processed in United States Dollars (USD).

2. PAYMENT PROCESSING

Payment must be successfully completed before an order can be processed or shipped.

When you submit an order:

  • Your payment method will be authorized and charged at checkout.
  • Orders will only be processed after payment has been successfully received.
  • If your payment is declined, canceled, or cannot be verified, your order will not be processed.
  • We reserve the right to cancel any order if payment cannot be verified.

3. PRICING & CURRENCY

Unless otherwise stated:

  • All prices displayed on our website are in United States Dollars (USD).
  • Prices may change without prior notice.
  • Promotional pricing is available only during the advertised promotional period.
  • Applicable taxes are calculated during checkout based on your shipping address.
  • Shipping charges (if applicable) are displayed before payment is completed.

Although we strive for accuracy, pricing errors may occasionally occur.

If an incorrect price is displayed due to a technical or typographical error, we reserve the right to cancel the order and issue a full refund.

4. SALES TAX

Applicable sales tax will be calculated based on your shipping destination and applicable state and local tax laws.

The final amount due, including any applicable taxes, will be displayed during checkout before payment is submitted.

5. SECURE PAYMENT PROCESSING

Protecting your payment information is extremely important to us.

We use secure payment processing technologies, including SSL (Secure Socket Layer) encryption, to protect your personal and financial information.

Payments are processed through trusted third-party payment providers.

BGH Group LLC and Hattie B's Boutique do not store your complete credit card numbers or sensitive payment credentials on our servers.

6. ORDER VERIFICATION

To protect our customers against fraud, we may verify certain orders before shipment.

Additional verification may include confirmation of:

  • Billing address
  • Shipping address
  • Identity verification
  • Payment authorization

If verification cannot be completed, we reserve the right to cancel the order and issue a refund.

7. REFUNDS

Refunds are processed according to our Refund Policy.

If a refund is approved:

  • Refunds will be issued to the original payment method used for the purchase.
  • Processing typically begins within 3–5 business days after approval.
  • Depending on your financial institution, it may take up to 7 business days for the refund to appear on your account.

8. CHARGEBACKS

If you believe a billing error has occurred, please contact us before filing a chargeback with your bank or credit card provider.

We are committed to resolving billing issues quickly and fairly.

Unauthorized or fraudulent chargebacks may be investigated and disputed using available transaction records, shipping confirmations, delivery confirmations, and communication history.

9. FRAUD PREVENTION

To protect both our customers and our business, we reserve the right to:

  • Refuse or cancel suspicious orders
  • Delay shipment while verifying payment information
  • Limit purchase quantities
  • Request additional identity verification
  • Report fraudulent activity to the appropriate authorities

Orders identified as fraudulent may be canceled without prior notice.

10. BILLING INFORMATION

Customers are responsible for providing accurate billing information, including:

  • Full name
  • Billing address
  • Payment information
  • Email address
  • Telephone number

Failure to provide accurate billing information may result in delays or cancellation of your order.

11. PAYMENT DISPUTES

If you have any questions regarding your payment or believe an error has occurred, please contact our customer support team before contacting your financial institution.

We will make every reasonable effort to resolve billing concerns promptly.

12. CHANGES TO THESE BILLING TERMS

BGH Group LLC reserves the right to modify these Billing Terms & Conditions at any time.

Any updates will become effective immediately upon posting to our website.

Continued use of our website following any changes constitutes acceptance of the revised Billing Terms.

CONTACT INFORMATION

Legal Business Name:
BGH Group LLC

Store Name:
Hattie B's Boutique

Business Address:
8334 Clairemont Mesa Blvd
San Diego, CA 92111
United States

Email:
support@hattiebsboutiques.com

Phone:
+1 (619) 736-6451

Follow Us:
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CUSTOMER SERVICE HOURS

Monday – Friday
09:00 AM – 05:00 PM (EST)

Response Time:
We aim to respond to all customer inquiries within 1–2 business days.