TERMS OF SERVICE

Last updated: July 25, 2026

These Terms of Service govern your access to and use of hattiebsboutiques.com and the products and services offered by Hattie B's Boutique.

By visiting our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms of Service and any additional policies referenced on our website. Please do not use the website or purchase from us if you do not agree with these terms.

BUSINESS INFORMATION

Store name: Hattie B's Boutique Legal company name: BGH Group LLC Website: hattiebsboutiques.com Business address: 8334 Clairemont Mesa Blvd San Diego, CA 92111 United States Email: support@hattiebsboutiques.com Business hours: Monday through Friday, 9:00 AM–5:00 PM EST (Eastern Standard Time)

We aim to respond to customer inquiries within 1–2 business days.

Our store is hosted through Shopify, which provides the e-commerce platform that allows us to sell our products and services online.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the legal age of majority in your state or place of residence. You also confirm that you have provided permission for any minor dependents under your care to use this website where legally permitted.

You may not use our website, products, or services for any unlawful, unauthorized, or fraudulent purpose.

You must not:

Violate any applicable laws or regulations. Infringe copyrights, trademarks, or other intellectual-property rights. Upload or transmit viruses, malware, destructive code, or harmful content. Attempt to interfere with the security or operation of the website. A violation of these terms may result in the immediate suspension or termination of your access to our services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service, cancel orders, or restrict access to the website when reasonably necessary and as permitted by law.

Information you submit through the website, excluding protected payment information, may be transferred through different networks and adapted to meet technical requirements. Payment information is encrypted during transmission through our payment providers.

You may not copy, reproduce, duplicate, sell, resell, or exploit any portion of our website or services without our prior written permission.

Section headings are included for convenience and do not change the meaning or interpretation of these terms.

SECTION 3 — WEBSITE INFORMATION

We make reasonable efforts to keep the information on our website accurate and current. However, we cannot guarantee that every description, image, price, availability notice, or other piece of information will always be complete, accurate, or up to date.

Information on the website is provided for general purposes and should not be your sole basis for making decisions where additional information may be necessary.

We may update, correct, or remove website content at any time without prior notice, except where notice is required by law.

SECTION 4 — SERVICE AND PRICE CHANGES

Product prices may change without prior notice.

We reserve the right to:

Update or discontinue products. Change product availability. Modify website features or services. Suspend or discontinue part or all of the website. We are not responsible for losses resulting solely from lawful price changes, product discontinuation, website updates, or service interruptions.

SECTION 5 — PRODUCTS

Certain products may be available exclusively through our online store and may be offered in limited quantities.

Returns and exchanges are governed by our posted Return and Refund Policy.

We make every reasonable effort to display product colors, textures, sizing, and images accurately. However, colors and appearances may vary depending on your screen, device, lighting, and display settings.

We reserve the right to:

Limit product sales by person, household, order, region, or jurisdiction. Limit quantities available for purchase. Update product descriptions and prices. Discontinue products at any time. Reject orders that appear fraudulent, unauthorized, or intended for resale. All offers are void where prohibited by law.

Individual preferences, fit, and expectations may vary. Nothing in these terms guarantees that every product will meet every customer's personal expectations.

SECTION 6 — ORDERS, BILLING, AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel an order where reasonably necessary.

Restrictions may apply to orders connected to the same:

Customer account. Payment method. Billing address. Shipping address. Household. When an order is changed or canceled, we will make a reasonable effort to notify you using the contact information provided during checkout.

You agree to provide accurate, current, and complete account, billing, payment, and shipping information. You are responsible for updating your information so we can process your transaction and communicate with you.

Submitting an order does not guarantee acceptance. An order is considered accepted after it has been successfully processed and confirmed by us.

Please review our Shipping Policy and Return and Refund Policy for additional information.

SECTION 7 — OPTIONAL THIRD-PARTY TOOLS

We may provide access to tools, integrations, applications, or services operated by third parties.

These services may be provided on an "as available" basis and may be governed by separate terms and privacy policies.

We do not control every third-party tool and are not responsible for its availability, operation, security, or performance. Your use of a third-party service is at your own discretion and risk.

New features, services, or tools added to our website will also be governed by these Terms of Service unless otherwise stated.

SECTION 8 — THIRD-PARTY LINKS

Our website may include links to websites, platforms, products, or services operated by third parties.

Hattie B's Boutique does not control these third parties and is not responsible for:

Their website content. Their privacy or security practices. Their products or services. Their terms and policies. Transactions completed outside our website. Please review the applicable third party's policies before providing personal information or completing a transaction.

Questions or complaints regarding third-party products or services should be directed to the applicable third party.

SECTION 9 — REVIEWS, FEEDBACK, AND SUBMISSIONS

When you voluntarily send us reviews, suggestions, photographs, ideas, feedback, contest entries, or other content, you confirm that you have the right to provide that material.

Unless otherwise agreed in writing, you grant us permission to use, reproduce, edit, publish, translate, and display submitted content for business, promotional, and operational purposes, subject to applicable law.

We are not obligated to:

Keep unsolicited submissions confidential. Pay compensation for submitted content. Publish or respond to submissions. We may monitor, edit, reject, or remove content that we reasonably believe is unlawful, misleading, abusive, offensive, defamatory, infringing, or otherwise inappropriate.

Your submissions must not:

Violate another person's rights. Contain unlawful, abusive, obscene, or misleading material. Include viruses, malware, or harmful code. Impersonate another person. Use false contact information. Misrepresent the source of the content. You remain responsible for the content you submit.

SECTION 10 — PERSONAL INFORMATION

The collection, use, storage, and disclosure of personal information through our website are governed by our Privacy Policy.

SECTION 11 — ERRORS AND OMISSIONS

Website information may occasionally contain typographical errors, inaccuracies, or omissions involving:

Product descriptions. Pricing. Promotions. Discounts. Availability. Shipping costs. Processing or delivery estimates. We reserve the right to correct errors, update information, or cancel affected orders when permitted by law.

We are not required to update historical information unless required by applicable law.

SECTION 12 — PROHIBITED USES

You may not use our website, content, or services:

For unlawful or fraudulent purposes. To encourage another person to break the law. To violate applicable regulations or legal requirements. To infringe intellectual-property or privacy rights. To harass, threaten, abuse, discriminate against, or harm another person. To submit false, deceptive, or misleading information. To transmit malware, viruses, or destructive code. To collect or track another person's information without authorization. To spam, phish, scrape, crawl, or interfere with the website. To access restricted systems or bypass security controls. To disrupt the website, payment systems, or related services. For obscene, abusive, or otherwise prohibited activities. We may suspend or terminate access when these restrictions are violated.

SECTION 13 — WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that the website will always be uninterrupted, secure, timely, or error-free.

Website services may occasionally be unavailable because of maintenance, technical problems, internet disruptions, third-party service interruptions, or other circumstances outside our reasonable control.

To the fullest extent permitted by law, the website and services are provided on an "as is" and "as available" basis.

Nothing in these terms excludes rights or warranties that cannot legally be excluded.

To the fullest extent permitted by applicable law, Hattie B's Boutique and its owners, employees, contractors, suppliers, service providers, and affiliates will not be responsible for indirect, incidental, special, punitive, or consequential losses resulting from your use of the website or services.

This may include lost profits, lost revenue, lost data, replacement costs, or similar losses.

Some jurisdictions do not allow certain liability limitations. In those jurisdictions, our liability will be limited only to the extent permitted by law.

SECTION 14 — INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless Hattie B's Boutique, its legal entity, affiliates, owners, officers, employees, contractors, service providers, and suppliers from claims, liabilities, expenses, or reasonable legal fees resulting from:

Your violation of these Terms of Service. Your unlawful use of the website. Your violation of another person's legal rights. Content you submit through the website. SECTION 15 — SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the greatest extent legally permitted.

The remaining provisions will continue to remain valid and enforceable.

SECTION 16 — TERMINATION

These Terms of Service remain effective until terminated by you or us.

You may stop using our services at any time.

We may suspend or terminate your access if we reasonably believe that you have violated these terms or used the website unlawfully.

Any obligations, payments, liabilities, or rights that arose before termination will continue after termination where applicable.

SECTION 17 — ENTIRE AGREEMENT

These Terms of Service, together with the policies and notices published on our website, represent the agreement between you and Hattie B's Boutique regarding your use of the website and services.

They replace earlier communications or agreements concerning the same subject, except for a separate written agreement signed by the applicable parties.

Our failure to enforce a provision does not waive our right to enforce it later.

SECTION 18 — GOVERNING LAW

These Terms of Service and any separate agreement through which we provide products or services will be governed by the laws of the State of California, without limiting any mandatory consumer rights that apply in the customer's jurisdiction.

SECTION 19 — CHANGES TO THESE TERMS

We may update or replace portions of these Terms of Service by publishing a revised version on our website.

The latest version will always be available on this page. When appropriate, we will update the "Last updated" date.

Your continued use of our website after an update means that you accept the revised terms, where permitted by law.

SECTION 20 — RETURNS, REFUNDS, AND CANCELLATIONS

Return Period

We offer a 30-day return period beginning on the date your order is delivered.

Return Eligibility

To qualify for a return, an item must generally be:

Unworn. Unused. In its original condition. Returned with its original tags and packaging. Accompanied by the receipt or proof of purchase. Requesting a Return

To request a return, contact:

support@hattiebsboutiques.com

Please include your order number and the reason for the return.

Do not send an item back before receiving return approval and instructions. Unauthorized returns may not be accepted.

Refunds

Once your return is received and inspected, if approved, we will begin processing your refund within 3–5 business days. Refunds are issued to the original payment method used for the purchase unless another arrangement is approved. Depending on your bank or payment provider, it may take up to an additional 7 business days for the funds to appear in your account.

Order Cancellations

You may request to cancel an order before it has shipped by emailing support@hattiebsboutiques.com.

Cancellation is not guaranteed once processing has begun. Orders that have already shipped must be handled according to our Return and Refund Policy.

SECTION 21 — CONTACT US

For questions about these Terms of Service, your order, or our website, contact us at:

Store name: Hattie B's Boutique Legal company name: BGH Group LLC Website: hattiebsboutiques.com Business address: 8334 Clairemont Mesa Blvd San Diego, CA 92111 United States Email: support@hattiebsboutiques.com Business hours: Monday through Friday, 9:00 AM–5:00 PM EST (Eastern Standard Time)