PRIVACY POLICY
Last Updated: July 25, 2026
This Privacy Policy describes how BGH Group LLC, doing business as Hattie B's Boutique ("Hattie B's Boutique," "we," "us," or "our"), collects, uses, discloses, and protects your personal information when you visit or make a purchase from our website (the "Site") or otherwise interact with our services (collectively, the "Services").
Please read this Privacy Policy carefully before using our Services.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, operational requirements, or regulatory developments.
Whenever changes are made, we will revise the "Last Updated" date at the top of this page. Continued use of our Services after changes become effective constitutes acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy periodically.
HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION
To operate our business and provide our Services, we collect personal information from various sources.
We use your information to:
- Process and fulfill customer orders
- Provide customer support
- Improve our website and Services
- Prevent fraud and unauthorized activity
- Communicate with you regarding orders, promotions, and updates
- Comply with applicable laws and regulations
- Protect our business, customers, and website
WHAT PERSONAL INFORMATION WE COLLECT
Information You Provide Directly
When you interact with our website, we may collect information including:
- Full name
- Billing address
- Shipping address
- Email address
- Telephone number
- Payment confirmation information (payment details are securely processed by our payment providers and are not stored by us)
- Account login credentials (if applicable)
- Customer support requests
- Product reviews and feedback
- Communications submitted through our contact forms
Information Collected Automatically
When you browse our website, certain information may be collected automatically using cookies and similar technologies, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time spent on our website
- Clickstream data
- Referral website
- Shopping behavior
- Cookie identifiers
- Geographic location (approximate)
- Language preferences
This information helps us improve website performance, security, and user experience.
Information We Receive From Third Parties
We may receive information from trusted third-party providers, including:
- Payment processors
- Shipping carriers
- Marketing partners
- Analytics providers
- Fraud prevention providers
- Social media platforms when you interact with our content
- Advertising platforms
HOW WE USE YOUR INFORMATION
We may use your personal information to:
- Process payments
- Fulfill and ship your orders
- Send order confirmations and shipping updates
- Respond to customer inquiries
- Provide warranty or return assistance
- Improve our products and website
- Prevent fraudulent transactions
- Detect security incidents
- Personalize your shopping experience
- Send newsletters and promotional emails (where permitted by law)
- Measure advertising performance
- Comply with legal obligations
COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies to:
- Remember your shopping cart
- Save your preferences
- Recognize returning visitors
- Improve website functionality
- Analyze website traffic
- Measure advertising effectiveness
- Deliver personalized advertisements
Most web browsers allow you to control cookies through your browser settings.
Please note that disabling cookies may affect certain features and functionality of our website.
HOW WE SHARE YOUR INFORMATION
We may share your information with trusted third parties that assist us in operating our business, including:
- Payment processing providers
- Shipping and fulfillment companies
- Website hosting providers
- Cloud storage providers
- Email service providers
- Marketing and advertising partners
- Analytics providers
- Fraud prevention services
- Customer support providers
- Government authorities when required by law
Neither BGH Group LLC nor Hattie B's Boutique sells your personal information.
We may disclose personal information if required to:
- Comply with legal obligations
- Protect our legal rights
- Prevent fraud
- Enforce our Terms of Service
- Respond to lawful governmental requests
THIRD-PARTY WEBSITES
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, security, or content of those websites.
We encourage you to review their privacy policies before providing any personal information.
CHILDREN'S PRIVACY
Our Services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
If we learn that we have collected personal information from a child without appropriate consent, we will promptly delete the information.
Parents or guardians who believe their child has provided personal information may contact us using the information below.
DATA SECURITY
BGH Group LLC, operating Hattie B's Boutique, implements reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Despite our efforts, no method of transmitting information over the Internet or storing electronic information is completely secure.
Accordingly, we cannot guarantee absolute security.
DATA RETENTION
We retain your personal information only for as long as reasonably necessary to:
- Complete purchases
- Deliver products
- Provide customer support
- Meet legal obligations
- Resolve disputes
- Enforce our agreements
- Maintain accurate business records
When information is no longer required, it is securely deleted, anonymized, or destroyed in accordance with applicable law.
YOUR PRIVACY RIGHTS
Depending on where you reside, you may have certain rights regarding your personal information, including the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Request a copy of your personal data
- Object to certain processing activities
- Restrict processing
- Withdraw consent where applicable
- Request data portability
- Lodge a complaint with your local data protection authority
To exercise your rights, please contact us using the contact information below.
We may request information necessary to verify your identity before fulfilling your request.
INTERNATIONAL USERS
If you access our Services from outside the United States, your personal information may be transferred to, processed, and stored in the United States or other countries where our service providers operate.
These countries may have data protection laws that differ from those in your country of residence.
By using our Services, you consent to these transfers where permitted by law.
DO NOT TRACK SIGNALS
Some web browsers offer a "Do Not Track" (DNT) setting.
Because there is currently no consistent industry standard for responding to DNT signals, our website does not currently respond to these browser requests.
CALIFORNIA PRIVACY NOTICE
If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to request access to certain personal information we collect, request deletion of personal information (subject to legal exceptions), and receive information regarding our data practices.
To submit a privacy request, please contact us using the information below.
CONTACT INFORMATION
Legal Business Name:
BGH Group LLC
Store Name:
Hattie B's Boutique
Business Address:
8334 Clairemont Mesa Blvd
San Diego, CA 92111
United States
Email:
support@hattiebsboutiques.com
Phone:
+1 (619) 736-6451
Follow Us:
Facebook
CUSTOMER SERVICE HOURS
Monday – Friday
09:00 AM – 05:00 PM (EST)
Response Time:
We strive to respond to all customer inquiries within 1–2 business days.